All orders are shipped from our warehouse in Germany. With DHL and Hermes parcel companies. If you have a specific request on this 2 please write them on the commets on the check out page.
When checking out your order (before payment) the system will indicate you the shipping costs to your country.
Do you ship worldwide?
Absolutely! It takes up to 10-15 working days but depends on customs, sometimes they inspect the boxes and it takes a bit longer or on specific situations like COVID19.
How much do I pay to ship in the rest of the world?
Will I be able to track my order?
After payment and shipment of your order, you will receive a tracking number if you have selected this service and link by email so you are aware of when to expect your package and can track your order step by step. If you ordered on the weekend you will receive your tracking number next Monday when your label is created at our office.
When will I receive my order?*
1-3 days working days orders in The Netherlands.
1-3 days working days Belgium and Germany.
3-5 working days Rest of Europe Union Zone.
Special Zones: Ex. Canary Islands up to 10 working days.
5-15 working days rest of the World. (USA, Canada, Japan, Mexico, Australia, an anywhere else outside the European Union).
If you dont find your country in the list please contact us!
Please ensure that you supply your full name and correct delivery address (including postal code and country of destination). Unfortunately we can not be liable for orders that do not arrive at their destination due to incorrect delivery information being provided at checkout.
Any applicable customs charges, import duties and taxes are to be paid by the customer. Our estimated delivery times above do not account for any potential delays due to customs.
* November and December transport companies might take a bit longer to deliver due high season. So take into account that deliveries might take longer than usual due to the high demand on parcel companies.
* Please check the COVD-19 delivery and shipping info HERE.